RTI provides customer support
        and defect tracking systems for the software industry.

Welcome to RTI, provider of defect tracking, problem management, and call center software

RTI's mission is to supply Real Technology for the Internet to implement enterprise-wide Customer Relationship Management (CRM) systems. RTI is the leading vendor of CRM systems for the software and hardware industry. RTI's product line encompasses the areas of:

Technology companies increasingly depend on e-commerce to conduct business. All RTI's products can be used via the Internet, LAN, or WAN. RTI's products are available with a Window's, Java, or browser interface using fat client and/or thin client technology. In-coming and out-going e-mail integration facilitate communication with your customers.

The complex customization that is required by many "tool box" type products is not required with RTI's product line. These products are flexible enough to be used "out of the box" and be up and running in a matter of weeks. Let RTI take your support and sales efforts into the new millennium.

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