Customer Relationship Management (CRM) Systems
Customer relationship management (CRM) systems from RTI allow your entire organization to perform collaborative work with a single view of customer interactions. RTI's suite of CRM software applications, CustomerFirst®, SalesFirst® and WebFirst® (web-based CRM) offers a single enterprise-wide database that allows for Appearance and Field customization, and the ability to define work processes and business rules. Deployment of RTI's customer relationship and event management systems is usually completed within days. If you're considering CRM outsourcing, Contact RTI for feature rich, robust, customer relationship management (CRM) systems software.
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RTI's solution offers a single enterprise-wide database for customer support
RTI specializes in providing affordable customer relationship management (CRM) systems for Software, Information Technology, Healthcare, Bio-Technology, Telecommunications, and Pharmaceutical companies, but also serves a variety of other industries. RTI's CustomerFirst® operations support and work management system features a central repository for customer and tracking information, full Help Desk Functionality for a Call Center, automated bug tracking and problem resolution, and more. SalesFirst® sales force automation and lead generation software allows you to track, forecast, cross sell and up sell, and WebFirst®, RTI's web based CRM solution, provides access to a Common Problems Database, on-line reporting, provides open incident status, and 24-hour operation.
Increase efficiency and improve customer communications
With RTI's proprietary imbedded Administrative Management Tools, your organization will be able to get up and running fast with RTI's CRM software, so you can look forward to quickly improving your internal business processes and your customer communications. RTI is one of the few CRM Development companies that gives control of work process and business rules to the customer. Contact RTI today for more information on how we can help you reduce service complexity and increase efficiency.
Want to learn more about RTI's integrated CRM products? Click here for a free RTI software product demo.